Testimonials
Most Loved Attic & Loft Conversion Business 2011
A1 was awarded ‘The Most Loved Attic & Loft Conversion Business’ in the UK. For more information please visit The
Best of Richmond. We are delighted to feature a selection of testimonials below from a small selection of highly satisfied clients.
"...truly improved our home..."
London Loft Conversion, SW14
"We love our loft conversion. It has truly improved our home and our quality of living in our home.
We have NO regrets about undertaking the project with A1."
Mr & Mrs Hogan
11th January 2012
"...very pleased with the quality..."
London Loft Conversion, SW15
"We have been very pleased with the quality of the work and the workmen. Grant has been marvellous, especially in the manner of dealing with the unexpected over the roof when it was revealed. He is to be commended for his can-do attitude and cheerful demeanour. He and Josh impressed us with the quality of their work. I would happily recommend him. "
Ed Goodchild
2nd December 2011
"...improved the house beyond comprehension..."
Esher Loft Conversion
"I wanted to drop you a line outlining my experience with A1 over the last few months. My overarching view is fantastic; the job was professionally undertaken and even more surprising to me delivered within the timescale that was outlined.
At all times Kurt and the team were courteous, helpful, and were always happy to accept changes and incorporate them into the build. Also, the A1 team were always on hand to make sure everything was going to schedule, the payment plan was simple and I always knew how much was due and when, this makes the financial side easy to manage.
The rooms now look fantastic and are nearly finished, the carpets are down and the only outstanding items are the curtains, in fact this weekend we are moving upstairs.
We have ended up with a fantastic space which we are very happy with and has improved the house beyond comprehension.
As a further testament the decorating was done to such a high level that we contracted Peter to do more work for us. Graeme also built some wardrobes for us and they look great.
I would recommend A1 to any perspective customers without hesitation and would be welcome to do so at any time."
Nick Parker
12th December 2011
"...a pleasure to have in our home..."
New Malden Loft Conversion, KT3
"Just wanted to put in an email to you how pleased we were with the loft conversion that Sebastian and his team did for us.
They were a pleasure to have in our home and did a first class job, very happy.
I am quite a perfectionist and nothing was too much trouble for them, even to the point that after one of the internal walls were built and completed we had to have it taken out which of course took longer, he didn't mind at all.
We would recommend him and his team any day.
Thanks."
Di Murphy
17th November 2011
"...polite, thorough and always happy to talk..."
Kingston Loft Conversion, KT2
"I just wanted to say a huge ‘thank you’ for the work that has been undertaken.
Right from the outset our relations with A1 have been professional and very quick. You won our tender by a country mile; you seemed very confident of your ability to do a great job, which inspired confidence in us.
Alistair was great in looking at what was possible and talking through the different possibilities. When he shot down some of our ideas he did so in a way which we could understand and was clearly backed by a wealth of professional knowledge of e.g. what the council would allow us to do and what was structurally possible.
David Fitz headed up the team, and what a team they were. Cheerful, hardworking New Zealanders who were polite, thorough and always happy to talk through the intricacies of what they were doing. In particular Mark (the chippy) was totally self-motivated and ‘awesome’. Fitz himself was terrific, he initially handled some concerns our next door neighbours had with the steels and was very diplomatic and reassuring. Fitz was always on hand to discuss the project, to suggest ways we could improve on what we were planning - which helped enormously - and really going the extra mile to ensure we got the best outcome.
Suffice to say the rest of the team were great too. Dave the tiler, Mark the roofer, Dave the sparks, Dave and Vlad the painters... everyone put in long days were professional, courteous and good humoured (especially important when our two children were running around).
We now have a loft / bedroom which we can enjoy for years to come.
Thanks."
Quint and Karen Boa
15th November 2011
"...the work was of a high standard..."
London Loft Conversion, N1
"I thought I’d take this opportunity to thank you for all your efforts throughout the project. Thanks to Nathan, Dan and the boys, the build itself went very smoothly and I was very impressed with the courtesy and good humour they showed at all times. It’s not easy having a houseful of builders but I didn’t feel having them there caused a problem at any time. They were also very helpful in explaining the various stages of the development and keeping me informed of what was happening at all times. I was also pleased that they were willing to do the extra’s that we required no matter how minor some of these items might have been.
As anticipated, the work was of a high standard and when things didn’t quite go according to plan, they always made sure that they were rectified as quickly as possible.
As you know, there were various issues that arose with one of our neighbours and it was great that you dealt with these in a calm and efficient way. It helped enormously that you were able to arrange for one of the A1 managers to visit her. Thank you also for arranging for the scaffolders to take down the scaffolding in a timely fashion – again this helped with the neighbour.
So all in all a big thank you to you and all the team at A1.
With best wishes."
Patrick and Rebecca Hartley
2nd November 2011
"...a first class job..."
Hampton Loft Conversion, TW12
"Now that the work is complete I just wanted to let you know how pleased we are with Damian and his team. Damian kept us informed on a regular basis of the work to be undertaken, the job was completed on time, the quality of his work was excellent and he was very helpful in completing the final finer details - nothing was too much trouble for him. Overall, a first class job, and we would have no hesitation in recommending him to others."
Regards
Howel Jones
2nd November 2011
"...we are truly thankful..."
Sutton Loft Conversion and Extension, SM2
"I'd just like to say how thrilled we are with the end product. The architect did a great job of designing our extension and our builder, John Murphy, made some on-site suggestions and observations which has helped transform the downstairs of our house into a home which is perfect for us and our three small children.
We were dreading the upheaval involved with the build, particularly because of our 2 year old twins and 4 year old son. John was so mindful of our young family that he sectioned off an area of our existing kitchen so that only in the last few weeks were we affected. Even then, he erected a temporary kitchen for us which enabled us to keep hot meals on the table. Ever safety conscious, John even made a child-proof area where the guys could leave their tools which was beyond reach of our building-mad 2 year old son!
There were several bits that we weren't sure about or wanted changed over the course of the build, and John's answer was always the same...'anything is possible - if you want it, we can do it'. And he did! It has been refreshing to deal with someone who genuinely wants his client to be happy.
All in all, the building team were punctual, tidy, polite and good with the children. I'm not sorry to see the back of John and his team (it is fantastic to have our home back) but it has to be said that he helped make a potentially painful experience fairly easy for us and for that we are truly thankful.
Best regards,"
Moira & Stuart Bennett
27th October 2011
"...impressed with the support..."
London Loft Conversion, N8
"Since the project started, both James and I have been impressed with the support we received by the ‘behind the scenes office staff’ at A1. Rita in the pre-build team was extremely helpful in helping us achieve the plans we wanted with our local authority and when the building work begun it was very reassuring for us to have Vicky at the end of the phone – always prompt in responding to any queries we had. The majority of our loft conversion went smoothly and we were very impressed with the speed at which Paul and his team of contractors made, however, we did experience some unforeseen hurdles along the way and Vicky and the Paul were reassuringly helpful by doing their upmost to ensure solutions were sought as soon as possible.
During the build, Paul and Matty were both very friendly and punctual, considering our downstairs neighbour throughout the works too, by clearing up debris from the garden and keeping us all in the know when it is was going to be a particularly noisy day. The speed at which the first phase of the build happened was amazing – you could begin to see the new space emerging after only a few days. We were really dreading the day when the ceiling would be knocked through for the new staircase, but Paul and his team made every effort to keep the mess to a minimum. They worked late to complete this part of the job in one day, making it possible for us to continue to live in our flat during the whole build.
We are both very happy with the end result of the loft conversion and would recommend A1 to friends and family. If we had another loft conversion done on another property we wouldn’t hesitate in getting the team on board again.
Thanks guys for giving us the extra space we desperately needed without much disruption!!"
Sophie & James, Crouch End
27th October 2011
"We are delighted with the loft conversion and rear extension..."
London Loft Conversion and Extension, SW6
"We are delighted with the loft conversion and rear extension, it really is very impressive. The building work was of exceptional quality and all the trades were outstanding - builder, plumber, electrician, tiler, plasterer, roofer and decorator.
Phil Marshall was crucial to the success of the project with his hard work, high standards and team spirit. He had great skills at communicating with us and regularly kept us informed and asked every day if there was anything that needed discussing. He drove the project through on schedule, even working at weekends if necessary and got to grips with trouble-shooting coolly and efficiently whenever difficulties arose, especially as we had some big problems arose such as the front roof that needed replacing. Nothing was too much trouble and the snags after building work were all dealt with. A special word for Paul, Phil's assistant, who was also hard-working and incredibly easy-going. Strange to say, we miss both Phil and Paul bright and cheerful at 8am every day, almost like having regular guests in the house and it was a great pleasure having them here.
Without doubt, having Phil was one of our best decisions in the entire project. He was highly recommended by a previous A1 client whom we visited, Amanda Benbow in Putney and he lived up to expectations as a builder, project manager, and also his additional joinery work was first-class - he built us a beautiful fitted wardrobe with draws in the loft bedroom, as well as extra shelves in a sliding track wardrobe under the eaves of the loft, plus extra shelf units in the kitchen.
The support from the A1 office in Grimsby was outstanding and, it must be said, an unexpected bonus. Vicky England was in regular contact by email or phone to find out how things were going and quickly sorted out any requests and problems, even after the building work was finished. It was very reassuring to know she was always available.
It was also good to have the support of Richard Grace (Site Manager)."
Paul Simons
26th October 2011
"...I am absolutely delighted..."
East Molesey Loft Conversion, KT8
"We wanted to say a big thank you to A1 for doing such a great loft conversion. We have moved up there now and it's such a beautiful, calm space, it's our little haven. The initial consultation was carried out by Kieran Cox who was extremely professional and efficient. The work was led by Graeme Lee who was a fantastic worker. He instilled us with confidence right from the start. He listened to us, advised us and suggested many excellent ideas that made our loft just that little bit better. I had no problem leaving keys with him or Pete his wonderful sidekick! Both were very patient and understanding with our three young children who wanted to see every development! They even bought our son a builders kit for his second birthday! Just so thoughtful.
The whole loft bedroom and en-suite only took 8 weeks from start to finish with minimal disruption to family life. All the tradesmen were punctual, efficient and on the end of the phone if we needed them. The finish is beautiful, especially the vast window which overlooks the greenery of Molesey and attracts many gasps from nosy friends! Thanks so much for adding a lovely new dimension to our house and lives."
Gareth and Sarah McLean
4th October 2011
"...I am absolutely delighted..."
London Loft Conversion, N11
"Just a note to thank you and especially James, Nathan Ryan , Danny and the rest of the boys and tradesmen who worked on our loft conversion.
I am absolutely delighted. There was very little inconvenience (and I work at home), our neighbours were delighted about the speed of the work and the consideration which the boys had for them.
They arrived promptly each morning at 8am, explained what they were going to do and kept all their promises!
The quality of their work is second to none and they are happy to advise the best solutions - I didn’t even have to make tea for them.
I have already recommended A1 and Nathans teams to enquiring friends so I hope that something will come of those recommendations. "
Siobhain Egan
20th September 2011
"...met all our expectations..."
London Loft Conversion, NW10
"Overall we have been really pleased with the loft conversion. As well as the quality of work we also selected A1 for the Project Management and it met all our expectations. We were given timescales for the project and they completed early which was amazing – it was a very quick process and David C and his team were very easy to work with. David always had some advice and practical ideas to make the decisions easier which was great and all the team from the start sorted out any issues quickly and efficiently. It made it all very stress-free which is what you need when juggling work and family!"
Louise Maggiore
19th August 2011
"...we are extremely happy that we went with A1..."
London Loft Conversion, SW17
"Both Emma and I have been very impressed with Phil and Paul throughout the build. They are both very friendly, punctual, polite and have done an extremely good job. We are both very happy with the loft conversion, and the end result. Phil has provided a lot of information throughout the build which is both reassuring and very useful, keeping us up to date on progress, key hurdles and any potential issues that could arise. Phil has organised the other tradesmen very well and has ensured that the project has stayed on target (for everything that is within his scope).
On an additional note, Phil has coordinated when necessary with the neighbours to ensure that they are informed with key information as and when necessary. The neighbours had a few questions and Phil explained what was happening to them in a clear and polite manner to the point that any concerns they had were addressed.
The fact that we have been happy with the other tradesmen is down to Phil, from the plasterer, to the roofer, the window maker, the tiler, the decorator and the electrician. We wouldn’t have any problem recommending Phil (and Paul) to any other future clients.
We have been very impressed with all the staff at A1 from the original salesman through to all the staff supporting and managing the build. I believe that we made the right choice when getting in all the quotes and are extremely happy that we went with A1 over the competition (one are currently over the road and don’t appear to be particularly professional). I can’t stress the importance of viewing other properties before the build as this really helped us decide to go with A1, and also gave us some ideas for the actual finishing within the loft.
Kind regards,"
Chris Jackson
16th August 2011
"...extremely satisfied..."
Surrey Loft Conversion, GU27
"In the Spring of 2011 I had a loft conversion carried out at my home by A1 Loft Conversions and 'Jamie' was the team leader.
Jamie and his team were on site from start to finish, carrying out work themselves as well as supervising material deliveries and supervising specialist trades.
I was extremely satisfied with Jamie's competence and performance and can thoroughly recommend him to others.
The structural steelwork was unusually complicated on my job but this and all the other works were carried out with the minimum amount of fuss and with the minimum amount of inconvenience to myself and my wife.
G.B. West, FRICS, Chartered Surveyor
10th August 2011
"...very considerate and respectful of my house..."
New Malden Loft Conversion, KT3
"I wanted to say a big thank you to A1 Lofts and all those involved in the build of our loft. The entire project from the point of sale with James, through to the final build and sign off with Richard, was brilliantly handled and we are very pleased with the build. We couldn’t have asked for a better experience.
The ‘Pre-Building works’ was seamlessly handled, just as we wanted. The office was very good at providing updates on the progress of the pre-build stage.
Upon commencement of the work the office, yet again, handled out project very well. They kept us up-to-date with progress and continually called to check we were happy with the work.
Our biggest praise goes to Rich and his team of builders. Firstly, Rich, our Team Leader, handled the project in a very professional way with a lot of care and attention given to keeping us up-to-date with the project. He was quick to enquire about our specific needs, respond to them, and complete to a good standard. Often he was two steps ahead of me when it came to ideas. He was always there, or on the phone, to reassure me it was all going to be fine! When we had hiccups with the projects, as you always do with a build, he was quick to address the issue and deal with it. He took the stress away from us!
Rich’s team were brilliant. Meahi, and the other guys in the team, worked long hours and relentlessly hence the build was completed within five weeks even though it was suggested it would take 6-8 weeks. They never even asked, even though I offered, for a hot drinks on a few particularly cold mornings! They were very considerate and respectful of my house and cleaned up at the end of each day.
We are very pleased with the final build. The quality of workmanship appears very good and the extra work we asked them to do was done well. There is no question that I would recommend A1 Lofts."
Lindsay North
24th July 2011
"...a very positive experience..."
Twickenham Loft Conversion, TW1
"It has been a very positive experience working with A1 Lofts. There has been complete support throughout the whole process and the A1 team provided a friendly yet professional manner. David Fitz is an excellent project manager ensuring “nothing was a problem if there was a solution"
Megan Watson
14th July 2011
"...will recommend A1 to all our neighbours and friends..."
Peckham Loft Conversion, SE15
"Thank you Cara and everyone else at A1 for all your help during the conversion. We are very pleased with the end result and will recommend A1 to all our neighbours and friends."
Amanda Fuller
13th July 2011
"...a smooth and efficient operation..."
Teddington Loft Conversion, TW11
"I cannot begin to tell you how delighted I am with my loft conversion. The whole process – from beginning to end – was a smooth and efficient operation.
Robbie Rodziewicz and his right hand man Radic both worked incredibly hard, I so admired their discipline. They are a great team and obviously enjoy working together. Robbie was always friendly and ready to listen and in the midst of all this he manages to get everything ordered, every person booked for each stage of the job and maintains a calm approach to all things. He is a very special character.
There have been other projects going on in my street and I notice how long they seem to take, skips with no lights, mess on pavements. The work your team did was immaculate and every evening they cleared up. I was expecting something much more traumatic! My neighbours were delighted.
Bev phoned me most Fridays, once the project was underway. She has a very nice, reassuring manner. In fact your office back-up is excellent, the phone always picked up straight away, messages always conveyed.
There was a ‘blip’ over the staircase but it’s when things go wrong that you find out if you have chosen the right company or the wrong one. I phoned on the Friday night, John came over on the Monday and only three days later a new staircase was installed. Everyone admires the staircase; in such a small house that was a major concern for me. It really does look good – sort of ‘integrated’ if you know what I mean.
The decorator, Leszek, is another person I’d like to mention. He works like a master craftsman. His preparation is meticulous. He’s done a lovely job.
I love my new room, I don’t want to furnish it, the space if so gorgeous. Thank you everyone at A1!"
Jo House
30th June 2011
"...exactly what we wanted..."
Surrey Loft Conversion, KT3
"Just a note to say how happy we are with our loft conversion. The way it has been designed and built by Kev and his team is exactly what we wanted.
We would have absolutely no hesitation in recommending A1."
Veronica Collett
30th June 2011
"...an outstanding job..."
Surrey Loft Conversion, SM4
"I wanted to write to thank Graeme Lee and his fantastic team for doing such an outstanding job on my loft conversion. He has been a pleasure to know and we have been lucky to have him work on our project. He has proved himself to be a skilled professional in the time that he has been with us. His work and consideration has been admired by all our visitors and neighbours.
Graeme and his team have been hardworking and their workmanship is exceptional. I would not hesitate to recommend Graeme to future customers and am extremely happy with our new loft. My family and I are very grateful to him for his commitment and friendliness."
Mr and Mrs Aldis
29th June 2011
"...our build team were absolutely fantastic..."
New Malden Loft Conversion, KT3
"We have moved into our fabulous new loft room, and I just wanted to write and thank Rich for all his hard work and superb management that has made this the easiest build project we have ever known! We are now recommending A1 to anyone who will listen...
Down to the smallest details, everything has been handled so professionally, including works I would describe as ‘beyond the call of duty’. The guys on our build team were absolutely fantastic and I feel very lucky we had Meahi to make sure everything was done just right.
The very high quality of work was uncompromised by the speed at which the build took place – we have been consistently impressed with how smoothly everything has run, as well as how quickly! Every day significant progress seemed to be made – with minimal disruption to our family life, for which we are so grateful!
Thank you for your personal involvement in ensuring everything was taken care of. We felt confident from Day One that you would deliver and this has been the case every step of the way.
I would like to add my sincere thanks to Cara and all the folks in the A1 offices who have helped our dream loft become a reality!"
Mandy and Stuart Bray
13th June 2011
"...speedy delivery and smooth running..."
Hampton Loft Conversion, TW12
"Rich – thanks so much for the speedy delivery and smooth running of our loft conversion.
We really appreciated your personal input and guidance along the way."
James and Natasha
22nd June 2011
"...genuine care with regard to workmanship..."
Surbiton Loft Conversion, KT6
"As an architect I have seen many builders and tradesmen through my profession and I feel well qualified to comment on Kevin and his team.
Kevin did a very good job for Julie and I. He is well organised and knows how to work efficiently in what can often be a difficult working environment, loft spaces are not the easiest places to work. He kept me informed on a daily basis of the works proposed and how they would or would not affect us. He has a genuine care with regard to workmanship and completed our loft to my satisfaction without any problem.
I am happy to recommend him to any future client."
Adrian Reeve, RIBA
14th June 2011
"...very impressed..."
Windsor Loft Conversion, SL4
"I have been very impressed with the overall service from start to finish of the build, for the service provided early on form A1, though to the building team itself, and finally to the after completion care and attention to detail from both Dave and from A1.
I would willingly recommend anyone considering a loft conversion to choose A1 over other options out there, mainly due to the all round service that is available during the project. This coupled with competitive prices and the high quality build teams used by A1 make it the right choice for someone considering making the investment."
Tony Banks
7th June 2011
"...first class..."
Surrey Loft Conversion, TW16
"Jamie and his guys were first class, they were efficient and understanding of what was required and carried out a top job. Jamie is very knowledgeable of what, how and when stages need to be done, co-ordinating all works almost to military precision.
I would gladly come back to A1 again."
Neil Carter
19th May 2011
"...very impressed with the space, finish, &
quality of workmanship..."
London Loft Conversion, N15
"We are extremely pleased with our loft conversion and it is fair to say, it exceeded our expectations. Everyone we have shown it to so far have been very impressed with the space, finish, quality of workmanship and how the old blends seamlessly into the new, etc.
Philip and his assistant Paul were excellent throughout the project. Philip’s professionalism, attention to detail, reliability, integrity and efficiency allowed the job to progress as smoothly as could be expected. We have already received a referral fee from A1 for a friend who has recently signed up with A1 and we strongly recommended Philip to oversee their project."
Regards
Anthony Jarrett
5th May 2011
"The finished project has exceeded our expectation."
Hampton Hill Loft Conversion, TW12
"I would like to thank you and the team at A1 for a great job. The project ran extremely smoothly from the initial consultation right through to the completed project. The communication between us and your office was excellent and we felt well informed at every stage. The finished project has exceeded our expectation.
I would like to take this opportunity to thank our builder Paul and his team for all their hard work. They had an amazing work rate and we couldn’t believe how quickly they worked, whilst maintaining very high standards of finish. Paul was very understanding of our neighbours and personally spoke to them whenever there may have been some disruption or when they wanted to work longer hours. Paul always de-briefed me at the end of the day, and his team always left the site tidy. I had every confidence in Paul and his team, and I would be more than happy to recommend him to any future A1 customer.
Thank you again,"
Jonny and Rachel
3rd May 2011
"...how lovely to feel in safe hands..."
Esher Loft Conversion, KT10
"I just wanted to say thank you. I can’t tell you how lovely it is to feel in safe hands.
Paul is calm, competent and organised and the team are considerate and incredibly hard working. As you know, after our last nightmare experience with builders, we were extremely nervous about embarking on another project that might place us in a vulnerable position. I would never have believed that a building project could be so stress-free – especially one as big as this one. Although we probably still have the bulk of the project ahead of us, I feel safe with A1.
Thank you.
Tessa
3rd May 2011
"friendly and very efficient..."
London Loft Conversion, W6
"I would like to give a personal recommendation to A1 Lofts for the work carried out on my 1 bedroom and bathroom loft conversion in my London terraced property.
A1 discussed with me options and potential layouts and I was given a quotation which detailed the full scope of the work to be carried out. The survey works were conducted and the detailed plans prepared in a timely manner and the constructions works started at my convenience.
The site manager and his team carried out the construction work in a professional and friendly manner. As I work away from home during the week I was not on site during the construction work. However, the site manager kept me updated at all times on the progress of the works and discussed issues with me as required. The site manager also made himself available to meet with me at the weekend to update me face to face on progress.
A1 also regularly followed up to ensure progress was on track and the works being completed to my satisfaction.
The site manager was very adaptable and flexible in making any changes to the agreed plans to meet my requirements. He also liaised with the neighbours to ensure their requirements were attended to. Most importantly the project was completed ahead of schedule. The house was left in a clean and tidy state after the construction works were completed.
I would have no hesitation in recommending A1 Lofts to you for any planned building works you intend to have carried out. I found all the members of the A1 staff I dealt with friendly and very efficient. I would also recommend Nathan Ryan as a Site Manager."
Regards
David Krajnyk
21st April 2011
"…may sound a little too good to be true..."
Surrey Loft Conversion, KT12
"We wanted to express our gratitude to A1 Lofts for our fantastic loft conversion.
When you plan building works like this, there is always the fear of mess, delays, ‘no shows’ and general tardiness, none of this took place for us.
Work began for us at the end of November and was quickly followed by the snow. We fully expected there to be a number of days when the builders did not work due to the weather but they arrived promptly every morning with their flasks, worked, it seemed, continuously throughout the day and then left with a friendly goodbye.
The feared breakthrough took place earlier than expected – we arrived home from work one day to find our existing stairs, landing and part of the ground floor covered in plastic sheeting, furniture covered up with dust sheets and a new set of stairs installed. Amazingly, this continued to cause the minimum disruption – they were clean and tidy (as far as you can be when building work is taking place) – hovering frequently and always removing their shoes. All in all, they caused little disturbance, something they seemed to strive for.
Rich was friendly and efficient and always good fun to have around. We received a number of calls throughout the build from Head Office to check all was going well and each time found ourselves with little to say, there being no problems or issues to speak about.
All the above may sound a little too good to be true. However, we really could not fault the service we received from A1 Lofts or our beautifully finished loft room and I will (and indeed already have) recommend A1 to anyone and everyone who is interested. Wishing you all the very best and looking forward to seeing you all again in the future for the ground floor extension!"
Claire and Nathan
14th March 2011
"...courteous, considerate and professional..."
Surrey Loft Conversion, KT3
"I would like to say how delighted we are with our loft conversion and how pleased we are with the work done by Jamie Dowling and his team.
The loft conversion was one part of a large number of renovations we have had carried out on our property over the last 7 months. Since the loft conversion was finished, we have had a range of other tradesmen and builders work on other parts of the house and every single one of these professionals has praised the quality of the loft conversion. As well as being very satisfied with the quality of the work, we were also impressed with how courteous, considerate and professional Jamie and his team were. Jamie communicated well, keeping us up to date every step of the way. He listened carefully to our preferences and did his best to provide us with exactly the kind of loft we wanted.
Nothing was too much trouble. Jamie’ good people skills were demonstrated from the beginning when he was able to reassure a neighbour who was initially anxious about the scaffolding. Little details, such as being considerate and helpful in terms of parking, impressed neighbours who described Jamie as ‘a very nice young man’. This has meant that we have been able to retain good relations with out neighbours despite the disruption of a loft conversion.
I would not hesitate to recommend A1 Lofts to friends and colleagues, and I would definitely advise them to use Jamie and his highly competent team.
Many thanks"
Lara Goodere and Miguel Fernandez
30th January 2011
"...exceeding our expectations..."
Twickenham Loft Conversion, TW1
"We would like to thank your staff for the part they played in exceeding our expectations. Special thanks must go to Dave for the way he managed his resources and coped so efficiently with the smooth running of the job. He is unflappable and reassuring.
Hamish was the star of the show! He is conscientious and reliable. The quality of his work is excellent and his reaction to problems and late changes was “no problem”. He calmly gave us several solutions which made our final decision easier to make. We would not hesitate to recommend his work.
The plastering in the loft and in the stairwell is of high quality and has been admired by people who have seen the finished job. We are also happy with the roof and both the tiler and decorator did a fantastic job.
We are very happy with the finished job and have recommended your company to Niall, our son."
Edmund & Arlene
18th January 2011
"...total co-operation, trust and regular discussion..."
Teddington Loft Conversion, TW11
"We’ve had building work done before so we know how stressful it can be. A1 have understood that the single most stressful thing in any building project is inadequate communication between the builder and the client. The company therefore provided a service in which communication was given top priority.
Kieran gave us a quote at the outset and was extremely helpful and reassuring. The structural engineers were efficient and discreet. When the work began, Rich, the Team Leader, was faultless in his dealings with us, the clients; consistently polite, pleasant and willing to take on our smallest concern.
We received regular calls from Rosie in head office to ensure that we were happy and, sometimes, organised. Both the main builders were the epitome of discretion, respect, hard work and skill, so much so that we felt almost guilty that they didn’t accept so much as a cup of coffee.
The dreaded moment of breaking through was so tactfully done that we barely noticed it happening. Once the inevitable mess occurred, it never got to us since we could see that every effort was being made to keep it to a minimum. The resulting loft is even better than we thought it would be. The rooms are wonderfully finished and the decorators have done a beautiful job.
The finer details of a big project like this can never be entirely understood by both parties. The success is the result of total co-operation, trust and regular discussion between client and builder, alongside very hard, skillful work on the part of the entire A1 team. I would recommend A1 to anyone who needs more space but wishes to keep the hassle factor to a minimum."
Susie
18th January 2011
"...what a fabulous job..."
Twickenham Loft Conversion, TW1
"Now that our Loft Project is finished I wanted to drop you a note to let you know what a fabulous job Dave Fitz and Rosie Blake did managing our Loft Project.
Dave is a superb builder who manages his Projects extremely well and kept us informed at all stages in the Project. Behind the scenes I found Rosie’s help invaluable especially when dealing with bathroom supplies. I was very impressed by Rosie’s helpfulness and attention to detail.
Overall, Rachel and I were extremely impressed with the A1 Loft Company service which was primarily due to the great work by Dave and Rosie. We have showed many of our friends our Loft Conversion and our Street is now in a grip of a small A1 building boom with 3 houses all under construction.
Please pass on our sincere thanks to Dave and Rosie!"
Cameron
6th December 2010
"...we’re very happy..."
Surbiton Loft Conversion, KT6
"This is just a quick note re. the loft conversion you did on our home last year. I wanted to say that we're very happy with it and would be happy to provide testimonials for future clients.
Our main comments are that we found Jamie and Chris to be a very professional team who did an excellent job. We also appreciated that the shower fitter came out several times when we had some issues with the shower.
With best wishes."
Gabriel
6th December 2010
"...a big thank you for the speed and quality of work..."
London Loft Conversion, SW17
"We are happily back and working in our newly extended loft. A big thank you for the speed and quality of the work done.
I’d like to commend David Carnegie for his competence, professionalism and plain helpfulness throughout. I was very comfortable leaving my house keys with David to come and go as he pleased – a man to be trusted!
Also a big thank you to Amanda who was very helpful, particularly with regard to sorting out the balustrade.
Happy to recommend you!"
Peter and Julie
24th November 2010
“...I love my new loft...”
Southfield Loft Conversion, SW19
"I wanted to make sure that Graeme gets a special mention as he held the whole job together and always does it with a big smile and a sense of humour. I love my new loft, think it looks great and know that despite a few minor hiccups here and there, it could not have gone more smoothly. The work is of a really high standard and it looks amazing. Graeme takes away all of the stress of having big works done on the house and was really good at problem solving when that was needed. So a very big thank you to him too.
Dave and his team were also favourites of mine. A beautiful job done with a minimum of fuss and always with a smile.
Finally, Amanda was also fab, always so helpful, great at problem solving. You have great inter-personal skills and seem to really enjoy helping people solving their problems. Just your regular calls to make sure that all was progressing as it should were really reassuring and always very welcome and I always felt that you had time for me and would hear me out if I needed anything.
Vonnie
18th November 2010
“...an even more desirable home, as well as increasing its
value...”
Muswell Hill Loft Conversion, N10
"I would like to say how pleased Tony and I are with our loft conversion! It has made our wonderful family home into an even more desirable home, as well as increasing its financial value.
I’d like to thank Philip Marshall, Building Team Leader, who is just an absolute star! I am a particularly fussy customer, but I had no need to show this side of myself due to Philip’s impeccable professionalism and outstanding attention to detail (which went past what I could have ever expected from the construction industry).
If any unexpected issues did occur Philip foresaw them, communicated them clearly, and gave solutions to these issues. This enabled ME to make an informed decision on how to deal with them. His approach meant that I was in control of the build throughout, and not led on a wild goose chase of stress and aggravation.
Philip and his apprentice Paul make an exceptional team who are punctual, trust worthy, and extremely hard working.
Lastly, I would like to thank Rosie for her brilliant account management! She has been on hand throughout the build supporting Philip to make things happen, providing information, giving weekly catch ups, and dealing with other trades that I wanted things to happen yesterday with. In short, I would not hesitate to use Philip and his team again. Thanks to all of them for creating my dream space!"
Jasmine and Tony
29th October 2010
"...I am just ecstatic with the results..."
Walton-on-Thames Loft Conversion, KT12
"I work away from home a great deal and so it was important that I both found the right company quickly and that they were 100% trustworthy. I was also looking for a company that could think ‘outside the box’ as I wanted something different and very striking.
The Pre-Build team were fantastic, particularly Nicky and Rita, the council wouldn’t allow the roof terrace that I wanted but A1 suggested bi-folding doors covering the width of the loft with a glass balustrade which really opens up the loft space and gives me a beautiful and unrestricted view of the River Thames.
The completed project is an amazing home entertainment room with built-in stereo system and home cinema. The team leader, Rich, was fantastic in helping to make my vision a reality and Rosie in the Build office was great – making sure everything ran smoothly and keeping me informed every step of the way.
I was away for the whole build, only returning during the plastering stage, and I am just ecstatic with the results. All of my friends and family think it’s amazing and can’t believe how well its turned out.
I wouldn’t hesitate in recommending A1 Lofts to anyone considering a loft conversion. Being a single male, this sort of letter doesn’t come easy. That’s how good A1 are!"
Paul Terry
30th September 2010
"...A1 delivered to a very high standard..."
London Loft Conversion, SW2
"At every stage of the project A1 delivered to a very high standard. From the original consultation with Kieran through to the planning stage with Alistair, who was very helpful with design updates and Rita, who was always happy to deal with numerous phone calls and queries I had.
A special mention to Grant and his team who were not only excellent at their work which was delivered to an exceptionally high standard but he was also very personable, reliable, approachable and made the whole experience much less stressful than it potentially could have been. Also a mention to Cara, who was very pro-active at keeping me informed of all the stages along the way and what to expect each week.
Thanks to everyone. We now have 2 additional rooms in the loft which have been finished to a very high standard and the space has improved the quality of our domestic life no end. I would have no hesitation in recommending A1 to anyone in the future.”
Giles Mountain
1st October 2010
"...the team were unfailingly brilliant..."
Thames Ditton Loft Conversion, Surrey, KT7
"The team – Nathan and Co – were unfailingly brilliant. A real pleasure to have around the house every day. The professionalism with which they carried out the job was seamless and they were extremely reliable, punctual and communicative. They were dedicated to getting the job done as quickly and as smoothly as possible. Nathan was always on call and ensured that he spoke to me every day to make sure I was happy, knew all the progress made, and the progress going forward. They also took all my requirements on board.
Nathans’ team were amazing – they all worked extremely hard, including over the weekend and to late at night to ensure our tight timetable was stuck to (being heavily pregnant, this was key!). So far, the teams after care has also been second to none. I have absolutely no problem in recommending Nathan and his team to anyone embarking on major works to their house.
To Rosie, Rita and the rest of the team at A1 – thanks so much for running everything so efficiently behind the scenes. Again, you have been extremely good at keeping me informed the whole way through and listening to my requirements. I have been pleasantly surprised as to how smoothly the whole process has been which is down to the great project management from start to finish by A1.
Thanks again."
Maddie McVeigh
20th September 2010
"...I have used A1 several times now..."
Raynes Park Loft Conversion, SW20
"I’ve used A1 several times now and I’m always impressed with their approach to customer service. From project start to finish there is an A1 representative guiding the process to get your loft completed in the most efficient, stress free way possible. In this instance, my loft conversion’s start date was delayed by difficult neighbours but Rosie at A1 provided excellent support and advice on getting through this phase. Once we were able to get started, Philip and his building team worked very efficiently, and were always happy to discuss alterations and alternatives as the build progressed, which I found extremely helpful. His high standards of cleanliness and safety were always evident during the work, and the building team were unfailingly courteous which went a long way towards getting and keeping the neighbours onside.
As usual, A1 completed the work on time and to a very high standard, and I am thrilled with the result. I have no hesitation in recommending this company, and have in fact recommended them to a number of friends and acquaintances already."
Andrew Dobson
20th September 2010
"...A professional approach which gave us a lot of confidence..."
Teddington Loft Conversion, TW11
"A big thank you to A1 for a fantastic job. From the very start with Kieran it was a professional approach which gave us a lot of confidence. When the build did start Gene, Mikael and Pascha were punctual, hardworking, and above all considerate when it came to keeping mess and disruption to a minimum (especially important with three children, one being two months old).
The job was completed in 7 weeks, well within the estimated time, and the final result was to a very high standard. Anything that we were unsure about or needed clarification on, we only had to pick up the phone and Rosie had it sorted in no time. It is without hesitation that we recommend A1 to anyone.
Thank you!"
Jon Syvret
6th September 2010
"...I couldn’t ask for better..."
Twickenham Loft Conversion, TW1
Our client posted her testimonial on her community web site ‘For Sanity’s Sake' which provides a calendar of events and activities for kids aged 0-4 years, as well as a weekly newsletter of what’s going on in the community and online/offline meet ups. The site covers the Hamptons, Teddington, Twickenham, St Margarets, Richmond, Ham and Kew. Please check out her web site at www.forsanitysake.co.uk Her testimonial reads:
"We’ve just lived through a loft conversion – we now have 3 new rooms: two double bedrooms and a bathroom. Not many people say this, but it was a painless task. We employed A1 Lofts who took 5 weeks to convert our loft into our new guest wing!
They brought a mass of highly skilled roofers, plumbers, electricians, builders, plasterers and tillers and it was all project managed by an on-site project manager. There were no fag breaks, coffee requests, idle chats, these guys just came in and did the job to the highest spec. Each day they all cleaned up after themselves and they were highly respectful of James and I during the day. I couldn’t ask for better.
I would highly recommend A1 to other people as the whole project has been stress free."
Rachel and Cameron
11th August 2010
"...We are very pleased with the outcome..."
Putney Loft Conversion, SW15
"Our team leader, Philip, was a great communicator throughout the build. He always sought our opinion for any new step and provided us with all the options available to us. He was open about any issues and careful to ensure we were happy with the decisions made. He always made time to talk things through with us and make sure we understood what was happening and why.
Philip’s carpentry work was very professional. He built several cupboards for us and did so to a high standard. He is a perfectionist in his carpentry work and was keen to create cupboards that looked good as well as worked!
Philip and his team were amiable and hard working. They completed the job within six weeks and we are very pleased with the outcome."
Amanda Benbow
9th August 2010
"...meticulous attention to detail..."
Morden, Surrey Loft Conversion, SM4
"I would like to say thank you to the entire team at A1 Lofts. From start to finish the project delivery from conception to completion was faultless. The highly professional approach and meticulous attention to detail shown by Gene and his team was truly outstanding and a credit to the building profession. The team were always on time, always available to contact and always happy to help. This was complemented by the Project Management team led by Rosie, who kept us informed at every stage during the construction process.
Understandably most people are filled with trepidation when major building works are taking place in their home. Any fears we had were lifted almost immediately on meeting Gene and at not stage did we feel our space was invaded.
A1 Lofts were recommended to us and I can say we were not disappointed and have already recommended the company to both friends and family. Many thanks."
Tony Koodie
6th August 2010
"...a professional job throughout..."
London Loft Conversion, SW18
"I would like to take this opportunity to thank you and the rest of the A1 team for doing such a professional job throughout. The behind-the-scenes management of the work was very efficient and certainly contributed to the smooth running of the job which was completed on time and to a high standard. We were very impressed with Phil who clearly knows the importance of good communication – he always went out of his way to keep in touch and make sure we knew how things were going. Phil’s team also worked very hard throughout the build and we are extremely pleased with the results.
Once again, thanks very much for your efficient work."
Richard Coles
6th August 2010
"...the whole project has been stress free..."
Barkingside Loft Conversion, IG6
"I want to thank you for the excellent team we had for our loft conversion, Nathan and Sam. From start to finish their work has been outstanding and nothing has been too much trouble for them. And all the other people they have got in i.e. the plumbers and the electrician have also been excellent.
I cannot fault anything on the entire project and that is all thanks to Nathan and Sam.
I also have a son who has Autism and they were also very good and patient with him too.
I would highly recommend A1 to other people as the whole project has been stress free."
Paul & Sharon
21st July 2010
"... immensely impressed throughout ..."
London Loft Conversion, SE27
“We were immensely impressed throughout the job by the level of care and commitment we received – in fact, both sets of neighbours commented on this! the job was carried out calmly and efficiently, and at all stages we were consulted and kept informed. Mess was kept to an absolute minimum and the team made a point of tidying up every day. The contractors A1 recommended were also exemplary in every way.
So we would not hesitate to recommend A1 in future with the utmost enthusiasm!”
Cameron & Tamsin Pyke
15th July 2010
"... our expectations well and truly beaten ..."
London Loft Conversion, SW6
“I wanted to express our thanks for all your help during our loft conversion. You did everything we requested and very quickly.
We honestly had our expectations well and truly beaten – the speed at which our team leader David worked and the quality. He couldn’t have been more helpful or thorough. Plus he is a perfectionist which was good for a control freak like me!
He finished earlier than we’d anticipated and all the tradesmen such as plumbers and decorators he used were helpful and food to have around the house – especially with two toddlers consistently wanting to be involved and know what was going on. Thank you to all the team.”
David & Emma Brock
14th July 2010
"... I am over the moon ..."
London Loft Conversion, SW18
“I would like to say thank you for getting my loft conversion completed to a very high standard and working to the time frames we had discussed for the work.
It was great that the licences, scaffolding, plumbers, painters, cranes and timber deliveries, electricians and council were managed in a professional way so things happened on the tight time scales you gave to them.
I was also very impressed with Phil and his progress on the site with Paul, they were there every day and exceptionally reliable, (even when it was snowing) - which I take my hat off to them for. As I was turning up most days to check on progress - it was very obvious they were working hard and diligently on this loft conversion and some other tidy up work within the house. Phil made some great recommendations along the way that we could tune the loft to something he was proud of and my wife and I we're amazed with.
Rosie - Thank you, the lady that just made things happen behind the scenes. Rosie was essential in letting Phil get on and build, with a quick call to Rosie action started happening in terms of delivery time slots and negotiations with vendors and suppliers. The result of Rosie’s back end work made it much smoother for Phil and co. on site, and to be honest, dealing with vendors and council meant I didn't have to chase them along either - Thanks Rosie.
All and All - I am over the moon with the conversion based on time taken, quality of finish, cost, quality of tradesman onsite and reliability and after build care. I would absolutely recommend A1 and Phil for future build work of this nature.”
Steve & Michelle Pritchard
2nd July 2010
“... unfailingly helpful, courteous and professional throughout ...”
Isleworth Loft Conversion, TW7
“Just thought we’d like to drop you a line to say how much we appreciate the work that Artur and his team have done on the loft conversion. They have been unfailingly helpful, courteous and professional throughout – even our neighbour has remarked on how nice our builders were.
We’re thoroughly pleased with the two new rooms we’ve ended up with and would have no hesitation in recommending Artur (and indeed A1) to anyone in need of similar expertise.”
Mike& Sian Hickman
30th April 2010
“... it looks fantastic ...”
Claygate Loft Conversion, KT10
“Just a quick word of thanks for the successful completion of our loft extension. We're really happy and we think it looks fantastic.
I would also like to use this opportunity to give special thanks to our Team Leader, Peter Gutherie and his able No. 2 for most of the project, Hamish. They were always helpful, courteous and fun to have in our home.
Also our thanks go to Rosie Hales who steered the project from start to finish with a very friendly, no problem attitude. She made handling the project very stress free for us.”
Peter Edwards & Jane Sell
17th March 2010
“... inspired with confidence in A1 ...”
Twickenham Loft Conversion, TW2
“We’re writing to say how pleased we are with our loft conversion. From the very first enquiry we were inspired with confidence in A1.
Rich was a pleasure to work with and we are absolutely thrilled with the results of his and Scott’s hard work. It was very reassuring being able to communicate constantly throughout the build with Rich and we felt that we were kept informed as each day progressed.
The speed in which the loft has been finished has to be mentioned! We never anticipated the process to be so swift and are really happy with the time in which it has been delivered.
We would not hesitate to recommend A1 Lofts and Rich in particular as team leader.”
Jonathan & Victoria Smith
8th March 2010
“… A1 were fantastic throughout ...”
Croydon Loft Conversion, CR0
“A1 were recommended to us through a friend of a friend and although not the cheapest they spent the time talking us through everything and listening to what we actually wanted to achieve. We paid our deposit and then had to put everything on hold during the ‘credit crunch’ as both our businesses went through consolidation processes. A1 were fantastic throughout and very patient with us!,
Then our neighbours decided to object and the start date was put on hold whilst the dispute was resolved. Throughout, Melissa and Marilyn at A1 were very patient and sent out several extra letters reassuring our neighbours. Once the survey had been carried out and the party wall award was granted, A1 wasted no time in sending our project manager, Gene, to see us. Gene is a gentle giant and is so knowledgeable that there wasn’t even one aspect of detail that he couldn’t advise us on. Gene’s team came promptly every morning and worked hard throughout the day. At the end of every day, all the dust sheets were collected and the whole area hoovered. We couldn’t have asked for our place to be treated with more respect.
We really can’t remember life without the conversion - we managed to get a guest bedroom, shower room and study out of it and we absolutely love it! Already in the last two months, five guests have been to stay – and have wanted to come back!
One thing that other workmen commented on was the quality of the workmanship, the solid hardwood construction and the attention to detail. I must say I cannot recommend them highly enough!”
Shahin & Farid Jiwa
10th Febuary 2010
“… a great job ...”
Twickenham Loft Conversion, TW2
“Just thought I would email A1 to thank Rosie for all her help and also Phillip and his team for doing a great job on our loft conversion.
Everything pretty much went according to plan and Phillip was always available when needed, making sure everything went smoothly.
His work was always carried out to a high standard and I would have no hesitation in recommending him.”
Darren White
8th Febuary 2010
“... reliable ... and very high quality ...”
Kingston Loft Conversion, KT1
“We’d like to say how much we have appreciated the work of Tom Lebioda and his team. They have been there every day, in some dreadful weather, in the cold and wet, and have stayed cheerful and hard working.
They have been completely reliable and their work is very high quality. Tom has kept us informed at every stage of what has been an extensive job – virtually a re-build of the top of our house. Having to have the ceilings lowered to give us the height necessary in the loft was quite an experience, particularly since it was during the coldest winter for 30 years, but the end result has made it all worth it.
Tom’s organisation of the work and his day to day control of the build has been really impressive and we can’t praise him and his team enough.
We have also been really impressed by Marek’s plastering – the curve on the ceiling under the new stairs is a work of art.
All in all, we’ve been really happy with the service provided by A1 overall and Tom and his team in particular and would have no hesitation in recommending A1 and Tom and his team to anyone who wants a loft conversion.”
Sue & Nick Powell
2nd Febuary 2010
“... Excellent and very hard working ..."
Twickenham Loft Conversion, TW 11
“We would like to take this opportunity to congratulate A1 on what has been overall a most successful project. Paul Gibbs, ably assisted by Darryl Still, was an excellent and very hard working project manager who also provided most helpful suggestions and ideas as the work proceeded to maximize the benefits of the conversion.
The office staff, Helen and Rachel, were also most helpful in co-ordinating the administrative aspects of the project.
We would be happy to recommend A1 to future customers.”
Carol & Martin Sands
6th December 2009
“... incredibly polite and totally unobtrusive ...”
Teddington Loft Conversion, TW11
“I just wanted to let you know what a fantastic job your team has done on our loft. It began perfectly. Your quote was very competitive and I liked the fact that A1 is a one-stop-shop; it all felt very easy and unstressful. Alistair's designs took into account exactly what we wanted, and unlike some other companies we had quote for us, he did not try to persuade us that 'it might be better if...'. The co-ordination was excellent. All the pre-build stuff was smooth and very well-organised and Rita kept me informed of progress.
David and Simmo were absolutely amazing - that is literally the only word for it. They worked like Trojans from the moment they arrived in the morning (on the dot of 7.30 every day) to the moment they left. They barely even seemed to take time to breathe! They were incredibly polite and totally unobtrusive; I hardly noticed they were there.
Rachel was a really fantastic contact to have; she was friendly, helpful and obviously brilliantat organisation as everything happened when it was supposed to with no fuss at all.
The whole build took less than 3 weeks from scaffolding going up to an almost flawless builders' finish and I'm the envy of all my friends. I've been raving non-stop since it was finished - it looks fabulous!”
Cat & Matt
6th December 2009
“... no hesitation in recommending A1 ...”
Stanwell Loft Conversion, TW19
“We are so pleased that we went with A1 rather than other companies we invited to quote and would have no hesitation in recommending A1 to others – in fact we have done this already to 2 friends who are seriously considering it in the next couple of years as well as leaving a recommendation on a local website netmums where local families leave recommendations for tradesmen, suppliers etc.
In particular we would like to thank Rich who was the ultimate professional whilst still having a sense of humour which we found quite refreshing and reassuring to know our house was left in safe hands.
What more could we ask for - it completed ahead of schedule and on budget - no hidden extras - perfect!”
Hazel & Alan Harvey
16th November 2009
“... very high standard ...”
Wimbledon Loft Conversion, SW19
“I am writing to convey our thanks for the excellent work you and your team have done in converting our loft. We are really pleased with the final result and grateful for everything your team have done.
The professionalism and efficiency of Ian and his workforce was outstanding and despite a long and unconventional list of additional work, they finished the job well inside the estimated time frame, without a snagging list, and to a very high standard. We had envisaged a long period of disruption, or even having to move out of the house, but their efforts to clean up after themselves each day made this unnecessary. Michelle was always helpful and reliable and ensured the whole thing was as painless as one could have hoped.
Please pass on our sincerest thanks …. I don’t foresee us needing another loft converting, but should anyone ask, I will recommend your company very highly.”
Simon & Suzy Vickers
16th November 2009
“Nothing was ever too much trouble.”
Morden Loft Conversion, SM4
“We wanted to let you know how extremely happy we are with the conversion, which has exceeded our expectations.
Our fitter, Luke, and his team and all the tradesmen concerned have worked extremely hard on the project, and were very prompt in arriving every morning. Luke was extremely profession and well organised in his approach to the job, and was always very helpful and courteous as well as patient, nothing was ever too much trouble.
We were kept informed at every stage of the job, which was very helpful. We appreciate the fact that the job was completed much sooner than we’d anticipated.”
Andrew & Karen Badby
13th November 2009
“... The craftsmanship of the build is exceptional ...”
New Malden Loft Conversion, KT3
“Right from the start we were impressed with the speed with which you could start the project and everything has been completed in the timescales set out. Rich, as the project manager, was always contactable anytime of the day, evening or weekend and always responded to any calls or messages and got things sorted in a timely manner. Jamie and Chris were very polite, courteous and professional. They were here every day without fail, were very considerate of the fact that out daughter Emily needed to sleep during the days and were clean and tidy.
The craftsmanship of the build is exceptional and we would be happy to show it to anyone else who is considering using A1. The size of the conversion is fantastic and the use of space has worked really well.
Everything has been done exactly when you said it would be and it is excellent that you take care of everything from the Council, plumbers, electricians, plasterers through to the decorators. It was a pleasure to work with you.”
Sarah & Stuart Burrows
5th November 2009
“... surpassed our expectations ...”
Twickenham Loft Conversion, TW2
“We just wanted to write a short note to say that we are delighted with our loft conversion. We were particularly impressed with the speed of the building work. Rich and his team surpassed our expectations, and we were amazed by their productivity. Both Helen and Rosie were always approachable and very helpful. The decorating by Stuart and his team has been first class. All in all, it has been a much easier experience than we anticipated.”
Francis & Mark Wickstead
18th October 2009
“... attentive, careful and considerate ...”
Hampton Loft Conversion, TW12
“We have found your staff and your attention to detail fantastic. Nothing was too much, Rich and his team were always attentive, careful, and considerate of the fact that converting a loft is both a significant investment (which causes worries in itself) and also a major imposition both for the customer and the neighbours.
Your consideration and the quality of the work, including after-care, has been outstanding. We have moved upstairs and now have a fantastic new bedroom and shower room, my three year-old daughter is absolutely thrilled with her "new" bedroom, and I would have no hesitation in recommending you to others.”
Tony & Katherine Crabtree
5th October 2009
“... positively relaxing and exciting process ...”
Streatham Loft Conversion, SW2
“I just wanted to write and let you know that the scaffolding was all taken down this morning and to say how happy I am with the work that everyone at A1 has done for us. When we bought this house it needed a huge amount of work to convert it into a family home and the many bad experiences I have had with employing builders, plumbers and other tradesmen has meant that Carol and I ended up doing much of the work ourselves…
Our experiences with A1 have been entirely and refreshingly different. Gene, the site supervisor, always turned up exactly when he said that he would (often to the nearest minute!), he was methodical, a very careful planner, with high aesthetic standards and a meticulous attention to detail. He went to huge pains to minimise the disruption caused by the building work; some visitors thought the work hadn’t started yet! Having Gene and Misha working in our house has been so painless, and the pace of the work has been so rapid, that it has been as positively relaxing and exciting process seeing our extension and roof terrace appear.
I wasn’t looking forward to this building work but it has turned out to be an entirely enjoyable experience and the finished roof terrace and dormer are beautiful. I feel lucky to have been able to work with such an effective team and I wouldn’t hesitate in recommending A1 to anybody considering a similar extension.”
Jon Ward
5th October 2009
“... nothing was too much bother ...”
New Malden Loft Conversion, KT3
“I would like to thank the A1 Loft team for a job well done. We have now been living in our additional space for the past few weeks and are enjoying every minute of it! Even before the build started I was able to speak to A1 staff (mainly Helen, who was always helpful) about progress with the planning permission, what was going to happen next and was kept up to date with everything that was going on.
During the build we were delighted with the progress that was made with the work – our main concern was men starting the job then working somewhere else. This did not happen at all with A1 and the actual loft conversion work was completed in a very short space of time. The people assigned to our project were great, especially the project leader, Rich, nothing was too much bother for him and he always made sure that we discussed options where they arose instead of making assumptions. It was very reassuring to have the one point of contact with the office, Rosie, which ensured that the work was well coordinated.
I would have no hesitation in recommending A1 to others.”
Carol and David Lummis
10th September 2009
“... the best builder I have ever met ...”
Bromley Loft Conversion, BR2
“The service we received from A1 was, quite simply, awesome. I honestly cannot think of a single negative thing to say (except that I regret not saying goodbye to Gene). The weekly calls to check that everything was OK were a complete waste of your time! Gene was easily the best builder I have ever met - not just in terms of his workmanship but also his personality, what a lovely man. The loft extension was done quickly, quietly and with minimum hassle - Gene and his team personified effectiveness and efficiency. We are thrilled with the results and will (and already have) told as many people about you as we can find! We would give a special mention to the plasterer, whoever he was, I don't think I met him. His plastering is a work of art, everybody says so.”
Mrs Laura Elder
4th September 2009
“... an absolutely fantastic loft conversion ...”
London Loft Conversion, SW18
“Thank you and the rest of the A1 team for all of your help over the past few months and also for building us an absolutely fantastic loft extension.
Throughout the entire project we have found A1 to be nothing less than professional, helpful and understanding and were consistently impressed in the speed in which the extension was actually built (well within the time schedule allowed). We were also very pleasantly surprised at how little disruption there was even after breaking through into the main house which I am sure we can largely attribute to Richard’s keen project management skills!
I would also like to especially thank both Rosie and Richard for helping us during the challenging times with regards to the plumbing issues. A company’s quality and customer service can be truly judged on how they deal with challenges and I am very pleased to say that A1 passed with flying colours doing everything they could to rectify the problems quickly and effectively without causing any additional and unnecessary stress to Jessica, Jack and I.
Finally I would like to congratulate both Richard and Jamie on being the glue holding the project build together on a day to day basis. Richard was always available to discuss the project and how it was progressing as well as provide his own opinion and experience as needed. Both of them were an absolute pleasure to have in the house during the build and we really felt that they made every effort to make the work going on as less stressful as possible.
Thank you so very much indeed for being such an amazing help throughout the build Rosie, you have been an absolute star and your efficiency and kindness has made both Jessica and I feel that nothing was too much trouble.”
Mr and Mrs Forrest
23rd June 2009
“... completed within time and budget ...”
Kingston Loft Conversion, KT1
"Like most families, who embark on a loft conversion, we were unavoidably on tenterhooks. However, we found with A1 Lofts the Build Team as well as the Customer Service team were professional, reassuring and knew exactly what they were doing.
Unexpected issues were quickly resolved with the build and customer service team alike, even through no fault of A1 Lofts (old building issues). The conversion was completed within time and budget.
My husband and I are absolutely pleased with the end product. We have an abundance of room now ready to be filled and the workmanship has been of the highest standard. I have and will continue to recommend A1 Lofts to friends and colleagues as I know how potentially traumatic the experience can be. A1 Lofts alleviated all of that.”
Elaine Schwitter
8th June 2009
“... professional and easy to work with ...”
Teddington Loft Conversion, TW11
"I would just like to say a huge thank you for your help, guidance and assistance in the building of our fourth bedroom and extension to our loft conversion.
Everyone at A1 has been very professional and easy to work with; I thought it would be stressful having building work being done but you have all proved me wrong, it has not been in the slightest! From the beginning with the planning to the actual building work being carried out, I have found all your colleagues helpful and friendly. Mike and his team have especially been a credit to you, listening to our needs and requests and carrying them out quickly and efficiently. Mike has been reliable and so accommodating.
Thank you again Rosie.”
Helen Schramm
11th May 2009
“... made the whole process an absolute joy ...”
Shepperton Loft Conversion, TW17
"I just wanted to write to say thanks to Rosie and all at A1. We’re certainly glad that we chose your company to build our loft conversion. You’ve all been so friendly and helpful that it has made the whole process an absolute joy. Everyone from the sales team through to the fitters played their part to ensure everything went off without a hitch and we are more than pleased with the result.
So, please pass on our thanks to everyone there. We’ll be recommending you to all our friends.”
Arthur and Vicky Brown
8th May 2009
“... hard work and great job ...”
Richmond Loft Conversion, TW9
"Thank you so much for all your hard work and great job. It was nowhere near as messy or disruptive as we thought it was going to be!
Also for getting the job done so quickly, although I don’t think you could have put up with Baby Frankie for much longer!
We will of course recommend you and your team, and it was lovely to meet you all.”
Lionel & Sarah Mead
5th May 2009
“... A1 was like a breath of fresh air ...”
Richmond Loft Conversion, TW9
"I don’t want to sound clichéd but when I called A1 it was like a breath of fresh air. Everyone we had worked with previously had left all of the planning and organisation to us and we were receiving letters that we didn’t know who they were from, let alone understand what they were asking, they all looked official and it was quite scary to be honest. A1 took all of that pain away and sorted it out for us. It was fantastic! – all I had to do was choose my lighting and where I wanted my plugs to be.”
Emma Alleyne
13th March 2009
“... excellent from start to finish ...”
London Loft Conversion, SE10
"A1 looked after everything and the whole experience has been excellent from start to finish. From Nick, the architect who spent hours poring over plans and drawings to give us just the design we wanted (it wasn’t easy, and for a while we thought our idea wasn’t going to be possible!), through to the final coat of paint by the decorator and Stuart who returned twice to make sure that the finish was perfect…The real stars though were Nathan and his team; they are a real credit to A1. They were professional, courteous, and hard-working and the standard of their work was excellent. Nothing was too much trouble and Nathan went out of his way to ensure that the process was as hassle free for us as possible, and that we ended up with the loft we really wanted. A lot of companies say that they put the customer first; I can vouch for the fact that A1 really mean it."
Mark Doig
10th Oct. 2008
“... excellent job ...”
London Loft Conversion, SW18
"Just a short note of appreciation for the excellent job recently carried out by Jamie Howard and his team. Aside from the actual end product, I was impressed with Jamie’s skills at communicating just the right amount of detail to ensure that I was aware of any issues or key items in the decision making. Also I did not sense any urgency to get away at the end of the day if things needed to be discussed despite their long journey home…Thanks to all behind the scenes too."
Mark Thompson
26th May 2008
“... Fantastic and consistent ...”
Croydon Loft Conversion, CR0
"I must say the customer service you receive from A1 Lofts is fantastic and consistent... A massive thank you to Gene and his team, I have never met anyone like Gene he is such a gentleman in the way he approaches both you as a customer and the care he takes in the house while he works. Whenever a job has been completed for the day, the cleanliness of the house is superb and he keeps you informed as much as he can as the build progresses…I have never seen someone work so hard and feel privileged to have met him.
Nicki Armstrong
11th May 2008
“... professional, friendly and incredibly hard working ...”
Wandsworth Loft Conversion, SW18
"I just wanted to write to say how very happy I have been with the service from A1. The decorator is in now, just finishing the stairs and bits and pieces, and then I can enjoy a lovely new home – well the penthouse bit! Jeremy with his team Michael and Tim were fantastic – professional, friendly and incredibly hard working. I am thrilled! A huge thank you."
Catherine Green
10th April 2008
“... completely trustworthy ...”
Wimbledon Loft Conversion, SW19
"Robbie and his team were extremely hard workers, always polite even when I made changes along the way! and were completely trustworthy. They had the run of the house, as we had moved out during the building work, which also involved major changes to the rest of the house – removal of walls and chimney breasts and the erection of a new wall, which was under taken by Robbie and his team. I had a timetable of works which needed to be kept to as others – kitchen fitters, flooring, new patio doors were to be installed – and Robbie ensured that his team met my deadlines, which was a great comfort when so many different people are involved.
All in all I am very satisfied with all the work that has been carried out and would recommend A1 Lofts, Robbie and his team and the electricians and plumbers. A job well done, thanks to all involved."
Pamela Hunt
7th February 2008
“... the quality of workmanship is extremely high ...”
Mortlake Loft Conversion, London, SW14
"We just wanted to write to let you know how hugely impressed we have been with the whole loft conversion ‘experience’ and the service we have been offered from start to finish by A1 Lofts.
The whole process has gone remarkably smoothly and the level/standard of work has been excellent. When we decided to convert the loft we had prepared ourselves for at least two months of disruption and imagined we would face a number of problems. However, as promised, Jimmy and the team kept to their time scale and completed the building works in just under 4 weeks which was remarkable! We can’t speak highly enough of Jimmy who kept us informed throughout the whole job and went out of his way to make sure things went smoothly.
Tony the decorator was also fantastic and extremely helpful – I don’t think I have ever come across a decorator who does his own washing up!
We would just like to thank you all and will obviously recommend you to anyone considering a conversion."
Mr & Mrs Rachel Robertson
19th February 2007
“... the quality of workmanship is extremely high ...”
London Loft Conversion, W2
"I wanted to write to you to formally thank you for the excellent work undertaken by David in converting our loft at the above address – the quality of workmanship is extremely high.
David was a brilliant choice of builder/foreman for us – a lovely guy to have about the house, always punctual and polite. He cleaned up after his work, worked full days, always kept me informed of how things were progressing and didn’t mind being ‘on call’ for the few hours a week that he wasn’t here working!
We were also thrilled by the swift completion of the work, given that we were expecting our second child around the estimated finish date for the loft. To have it completed in record time, well in advance of that was a huge relief."
Mr & Mrs Norman
10th February 2007
“... it was a pleasure working with your company ...”
Walton-on-Thames Loft Conversion, KT12
"It gives me great pleasure to write to you. I cannot give enough praise to the professionalism and superb customer service given to us by A1 throughout the build of our loft conversion. From our initial meeting with Stuart through to planning then construction, your team did everything they said they would and delivered each stage on time. Very impressive. Both Chris and I work in a customer service driven industry and we’re hard to please, so praise where praise in due.
Special thanks must go to Tom and his team. It was very important to us that the finishing as well as the structure of our loft was to a very high standard and they didn’t disappoint. Chris and I wanted great attention to detail and Tom was one step ahead of us at every stage. He and his team worked non-stop six days a week to achieve all deadlines. Very hard working and very commendable. A great site foreman.
Having experienced bad workmanship in the past, it was a pleasure working with your company. We’ve already recommended you to Chris’ business partner and we want to take this opportunity to wish you every success in the future and say thank you."
Denese & Chris Cloughley
26th September 2006
“... utterly reliable, very friendly, and totally professional ...”
Twickenham Loft Conversion, TW2
"I do feel the need to express how pleased we were with our builder Philip who did our loft conversion on behalf of A1. He was utterly reliable, very friendly and totally professional in all his dealings. He also had good ideas to contribute to the build – his creativity added a lot to the project for us. His team were similarly friendly, reliable and extremely hard working.
Although Philip always said that it would take about 4 weeks, we found it hard to believe. This was partly due to our previous experience of builders and partly because we’d not seen other lofts done in that sort of time. However, allowing for the time to scrap off the foam insulation, the scaffolding was indeed down and gone in 4 weeks.
Many thanks for an excellent job well done."
Michael English
21st September 2006
“... a truly magnificent end product ...”
Godalming Loft Conversion, GU7
"We feel compelled to write to thank you all so very much in delivering the wonderful new room and en-suite to our home; from Stuart’s superb selling skills and enthusiasm, Karen’s fantastic administrative skills (and undying patience!) and to Gus and his great team for the actual building works. Gus and his entire team were the most efficient, courteous at all times and friendly throughout their time here.
Gus is the most helpful and committed – it is builders such as Gus and his team that allows one to regain confidence in the building trade that so often suffers from a tarnished image of the minority ‘cowboy’ – a description that certainly cannot be used to describe Gus & Co!
Many thanks once again and please feel free to contact us if you wish to show any prospective clients a truly magnificent end product."
Dewi and Rachel
21st August 2006
“... they were a joy to have in the house ...”
Twickenham Loft Conversion, TW2
"Under three months ago I sat reading a selection of these completion letters with slight scepticisim assuming you had clearly picked the most complimentary. Now I find myself writing my own and, with A1 having just completed our conversion, am certain that your teams and company are deserving of the highest praise.
Our loft is beautiful! In just four weeks, under Phillip’s lead, your team completed an efficient, courteous and professional job. They were a joy to have in the house from start to finish. We felt involved and advised at every step whilst the team strove to disturb us as little as possible. We only wish we’d done it years ago!
With our thanks to all at A1."
Sally and Richard
11th April 2006
“... professional at all times ...”
Weybridge Loft Conversion, KT13
"…I’d like to reiterate again how pleased we are with the loft conversion. We were very fortunate I believe to have Mike as our Project Manager. His manner was professional at all times and his calm and reassuring way really was an asset.
He managed his team of builders extremely well and this resulted in a fabulous loft, of which we have had many admirers! If we did it again we would want him back please!"
Jane and PJ Dulay
3rd March 2006
“... We are absolutely delighted ...”
Tolworth Loft Conversion, KT6
"We are absolutely delighted with the finished product and wanted to let you know how very pleased we were with the team that carried out the work. Nick, our fitter, and Jason were really helpful throughout. They were very friendly and polite at all times.
The decorating work was also carried by Nick and Jason. Once again, the quality of finish was absolutely excellent. Finally the job was completed ahead of schedule and the scaffolding was removed very quickly.
We would have no hesitation whatsoever in recommending A1 Lofts to friends and neighbours."
Sean & Eileen Walsh
19th June 2005
“... It looks absolutely fantastic ...”
Wimbledon Loft Conversion, SW19
"A big thank you to everyone. It looks absolutely fantastic, just how I imagined it. Everybody that has seen it so far are really impressed and jealous! I have sung everyone’s praises who worked here and will recommend A1 to everyone who is interested in having a loft conversion."
Mr & Mrs Challen
9th July 2004

