Loft Conversion - Testimonials

“A1 were recommended to us through a friend of a friend and although not the cheapest they spent the time talking us through everything and listening to what we actually wanted to achieve. We paid our deposit and then had to put everything on hold during the ‘credit crunch’ as both our businesses went through consolidation processes. A1 were fantastic throughout and very patient with us!

Then our neighbours decided to object and the start date was put on hold whilst the dispute was resolved. Throughout, Melissa and Marilyn at A1 were very patient and sent out several extra letters reassuring our neighbours. Once the survey had been carried out and the party wall award was granted, A1 wasted no time in sending our project manager, Gene, to see us. Gene is a gentle giant and is so knowledgeable that there wasn’t even one aspect of detail that he couldn’t advise us on. Gene’s team came promptly every morning and worked hard throughout the day. At the end of every day, all the dust sheets were collected and the whole area hoovered. We couldn’t have asked for our place to be treated with more respect.

We really can’t remember life without the conversion - we managed to get a guest bedroom, shower room and study out of it and we absolutely love it! Already in the last two months, five guests have been to stay – and have wanted to come back!

One thing that other workmen commented on was the quality of the workmanship, the solid hardwood construction and the attention to detail. I must say I cannot recommend them highly enough!”

“Just thought I would email A1 to thank Rosie for all her help and also Phillip and his team for doing a great job on our loft conversion.

Everything pretty much went according to plan and Phillip was always available when needed, making sure everything went smoothly.

His work was always carried out to a high standard and I would have no hesitation in recommending him.”

“We’d like to say how much we have appreciated the work of Tom Lebioda and his team. They have been there every day, in some dreadful weather, in the cold and wet, and have stayed cheerful and hard working.

They have been completely reliable and their work is very high quality. Tom has kept us informed at every stage of what has been an extensive job – virtually a re-build of the top of our house. Having to have the ceilings lowered to give us the height necessary in the loft was quite an experience, particularly since it was during the coldest winter for 30 years, but the end result has made it all worth it.

Tom’s organisation of the work and his day to day control of the build has been really impressive and we can’t praise him and his team enough.

We have also been really impressed by Marek’s plastering – the curve on the ceiling under the new stairs is a work of art.

All in all, we’ve been really happy with the service provided by A1 overall and Tom and his team in particular and would have no hesitation in recommending A1 and Tom and his team to anyone who wants a loft conversion.”

“We would like to take this opportunity to congratulate A1 on what has been overall a most successful project. Paul Gibbs, ably assisted by Darryl Still, was an excellent and very hard working project manager who also provided most helpful suggestions and ideas as the work proceeded to maximize the benefits of the conversion.

The office staff, Helen and Rachel, were also most helpful in co-ordinating the administrative aspects of the project.

We would be happy to recommend A1 to future customers.”

“I just wanted to let you know what a fantastic job your team has done on our loft. It began perfectly. Your quote was very competitive and I liked the fact that A1 is a one-stop-shop; it all felt very easy and unstressful. Alistair's designs took into account exactly what we wanted, and unlike some other companies we had quote for us, he did not try to persuade us that 'it might be better if...'. The co-ordination was excellent. All the pre-build stuff was smooth and very well-organised and Rita kept me informed of progress.

David and Simmo were absolutely amazing - that is literally the only word for it. They worked like Trojans from the moment they arrived in the morning (on the dot of 7.30 every day) to the moment they left. They barely even seemed to take time to breathe! They were incredibly polite and totally unobtrusive; I hardly noticed they were there.

Rachel was a really fantastic contact to have; she was friendly, helpful and obviously brilliant at organisation as everything happened when it was supposed to with no fuss at all.

The whole build took less than 3 weeks from scaffolding going up to an almost flawless builders' finish and I'm the envy of all my friends. I've been raving non-stop since it was finished - it looks fabulous!”

“We are so pleased that we went with A1 rather than other companies we invited to quote and would have no hesitation in recommending A1 to others – in fact we have done this already to 2 friends who are seriously considering it in the next couple of years as well as leaving a recommendation on a local website netmums where local families leave recommendations for tradesmen, suppliers etc.

In particular we would like to thank Rich who was the ultimate professional whilst still having a sense of humour which we found quite refreshing and reassuring to know our house was left in safe hands.

What more could we ask for - it completed ahead of schedule and on budget - no hidden extras - perfect!”

“I am writing to convey our thanks for the excellent work you and your team have done in converting our loft. We are really pleased with the final result and grateful for everything your team have done.

The professionalism and efficiency of Ian and his workforce was outstanding and despite a long and unconventional list of additional work, they finished the job well inside the estimated time frame, without a snagging list, and to a very high standard. We had envisaged a long period of disruption, or even having to move out of the house, but their efforts to clean up after themselves each day made this unnecessary. Michelle was always helpful and reliable and ensured the whole thing was as painless as one could have hoped.

Please pass on our sincerest thanks …. I don’t foresee us needing another loft converting, but should anyone ask, I will recommend your company very highly.”

“We wanted to let you know how extremely happy we are with the conversion, which has exceeded our expectations.

Our fitter, Luke, and his team and all the tradesmen concerned have worked extremely hard on the project, and were very prompt in arriving every morning. Luke was extremely profession and well organised in his approach to the job, and was always very helpful and courteous as well as patient, nothing was ever too much trouble.

We were kept informed at every stage of the job, which was very helpful. We appreciate the fact that the job was completed much sooner than we’d anticipated.”

“Right from the start we were impressed with the speed with which you could start the project and everything has been completed in the timescales set out. Rich, as the project manager, was always contactable anytime of the day, evening or weekend and always responded to any calls or messages and got things sorted in a timely manner. Jamie and Chris were very polite, courteous and professional. They were here every day without fail, were very considerate of the fact that out daughter Emily needed to sleep during the days and were clean and tidy.

The craftsmanship of the build is exceptional and we would be happy to show it to anyone else who is considering using A1. The size of the conversion is fantastic and the use of space has worked really well.

Everything has been done exactly when you said it would be and it is excellent that you take care of everything from the Council, plumbers, electricians, plasterers through to the decorators. It was a pleasure to work with you.”

“We just wanted to write a short note to say that we are delighted with our loft conversion. We were particularly impressed with the speed of the building work. Rich and his team surpassed our expectations, and we were amazed by their productivity. Both Helen and Rosie were always approachable and very helpful. The decorating by Stuart and his team has been first class. All in all, it has been a much easier experience than we anticipated.”

“We have found your staff and your attention to detail fantastic. Nothing was too much, Rich and his team were always attentive, careful, and considerate of the fact that converting a loft is both a significant investment (which causes worries in itself) and also a major imposition both for the customer and the neighbours.

Your consideration and the quality of the work, including after-care, has been outstanding. We have moved upstairs and now have a fantastic new bedroom and shower room, my three year-old daughter is absolutely thrilled with her "new" bedroom, and I would have no hesitation in recommending you to others.”

“I just wanted to write and let you know that the scaffolding was all taken down this morning and to say how happy I am with the work that everyone at A1 has done for us.

When we bought this house it needed a huge amount of work to convert it into a family home and the many bad experiences I have had with employing builders, plumbers and other tradesmen has meant that Carol and I ended up doing much of the work ourselves…

Our experiences with A1 have been entirely and refreshingly different. Gene, the site supervisor, always turned up exactly when he said that he would (often to the nearest minute!), he was methodical, a very careful planner, with high aesthetic standards and a meticulous attention to detail. He went to huge pains to minimise the disruption caused by the building work; some visitors thought the work hadn’t started yet! Having Gene and Misha working in our house has been so painless, and the pace of the work has been so rapid, that it has been as positively relaxing and exciting process seeing our extension and roof terrace appear.

I wasn’t looking forward to this building work but it has turned out to be an entirely enjoyable experience and the finished roof terrace and dormer are beautiful. I feel lucky to have been able to work with such an effective team and I wouldn’t hesitate in recommending A1 to anybody considering a similar extension.”

“The service we received from A1 was, quite simply, awesome. I honestly cannot think of a single negative thing to say (except that I regret not saying goodbye to Gene). The weekly calls to check that everything was OK were a complete waste of your time! Gene was easily the best builder I have ever met - not just in terms of his workmanship but also his personality, what a lovely man. The loft extension was done quickly, quietly and with minimum hassle - Gene and his team personified effectiveness and efficiency. We are thrilled with the results and will (and already have) told as many people about you as we can find! We would give a special mention to the plasterer, whoever he was, I don't think I met him. His plastering is a work of art, everybody says so.”

"Like most families, who embark on a loft conversion, we were unavoidably on tenterhooks. However, we found with A1 Lofts the Build Team as well as the Customer Service team were professional, reassuring and knew exactly what they were doing.

Unexpected issues were quickly resolved with the build and customer service team alike, even through no fault of A1 Lofts (old building issues). The conversion was completed within time and budget.

My husband and I are absolutely pleased with the end product. We have an abundance of room now ready to be filled and the workmanship has been of the highest standard. I have and will continue to recommend A1 Lofts to friends and colleagues as I know how potentially traumatic the experience can be. A1 Lofts alleviated all of that.”

"Thank you so much for all your hard work and great job. It was nowhere near as messy or disruptive as we thought it was going to be!

Also for getting the job done so quickly, although I don’t think you could have put up with Baby Frankie for much longer!

We will of course recommend you and your team, and it was lovely to meet you all.”

"A1 looked after everything and the whole experience has been excellent from start to finish. From Nick, the architect who spent hours poring over plans and drawings to give us just the design we wanted (it wasn’t easy, and for a while we thought our idea wasn’t going to be possible!), through to the final coat of paint by the decorator and Stuart who returned twice to make sure that the finish was perfect…The real stars though were Nathan and his team; they are a real credit to A1. They were professional, courteous, and hard-working and the standard of their work was excellent. Nothing was too much trouble and Nathan went out of his way to ensure that the process was as hassle free for us as possible, and that we ended up with the loft we really wanted. A lot of companies say that they put the customer first; I can vouch for the fact that A1 really mean it."

"Just a short note of appreciation for the excellent job recently carried out by Jamie Howard and his team. Aside from the actual end product, I was impressed with Jamie’s skills at communicating just the right amount of detail to ensure that I was aware of any issues or key items in the decision making. Also I did not sense any urgency to get away at the end of the day if things needed to be discussed despite their long journey home…Thanks to all behind the scenes too."

"I must say the customer service you receive from A1 Lofts is fantastic and consistent…A massive thank you to Gene and his team, I have never met anyone like Gene he is such a gentleman in the way he approaches both you as a customer and the care he takes in the house while he works. Whenever a job has been completed for the day, the cleanliness of the house is superb and he keeps you informed as much as he can as the build progresses…I have never seen someone work so hard and feel privileged to have met him."

"I just wanted to write to say how very happy I have been with the service from A1. The decorator is in now, just finishing the stairs and bits and pieces, and then I can enjoy a lovely new home – well the penthouse bit! Jeremy with his team Michael and Tim were fantastic – professional, friendly and incredibly hard working. I am thrilled! A huge thank you."